Please read these Terms of Service ("Terms") carefully before using the website at shenandoahshutters.com (the "Site") operated by Shenandoah Shutters ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms.
The Site is intended to provide information about Shenandoah Shutters' products and services and to allow you to request a free in-home consultation. You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others.
Shenandoah Shutters manufactures and installs custom hardwood plantation shutters. All products are custom-made to order based on measurements taken during an in-home consultation. Because our shutters are custom fabricated to your specific window dimensions and specifications, all sales are final once production has begun.
By submitting a consultation request form on the Site, you authorize Shenandoah Shutters to contact you by telephone, email, or text message at the contact information you provide. Consultation requests do not constitute a binding purchase agreement.
By checking the SMS consent checkbox on any form on this Site and providing your phone number, you expressly consent to receive text messages (SMS) from Shenandoah Shutters at the number provided. Our SMS program is used for the following purposes:
All SMS messages are sent by Shenandoah Shutters, located at 2800 Cofer Rd, Richmond, VA 23224. Phone: (804) 355-9300.
Message frequency may vary depending on your inquiry and appointment schedule. Message and data rates may apply. Check with your mobile carrier for details regarding any charges that may apply to receiving text messages.
You may opt out of SMS communications from Shenandoah Shutters at any time by replying STOP to any text message you receive from us. Upon receipt of your STOP request, you will receive a one-time confirmation message confirming that you have been unsubscribed, and no further SMS messages will be sent to your number. You may also opt out by contacting us directly at (804) 355-9300 or info@shenandoahshutters.com.
For help with our SMS program, reply HELP to any message, or contact us at:
Carriers are not liable for delayed or undelivered messages. Shenandoah Shutters is not responsible for any charges incurred by your mobile carrier in connection with receiving SMS messages. Message and data rates may apply based on your mobile plan.
SMS opt-in information will not be shared with third parties. Your SMS consent and phone number will not be sold, rented, shared, or transferred to any third party for their own marketing or promotional purposes. SMS opt-in data is used solely by Shenandoah Shutters and our SMS delivery service providers (solely to facilitate message delivery on our behalf). We do not share SMS consent information with affiliates, partners, data brokers, or any other third parties.
Our SMS program is intended for individuals 18 years of age or older. By opting in to receive SMS messages from Shenandoah Shutters, you confirm that you are at least 18 years of age. We do not knowingly send SMS messages to individuals under the age of 18.
SMS consent is not a condition of purchase. Providing your phone number and opting in to SMS is entirely optional and will not affect your ability to receive a free consultation or purchase our products.
Your privacy is important to us. For full details on how we collect, use, and protect your personal information, including SMS opt-in data, please review our Privacy Policy. By opting in to our SMS program, you acknowledge that you have read and agree to our Privacy Policy and these Terms of Service.
Prices for our products are provided following an in-home measurement and consultation. Any pricing information displayed on the Site is for general reference only and is subject to change. Final pricing will be confirmed in a written quote provided after your consultation.
Shenandoah Shutters offers a limited lifetime warranty on our custom plantation shutters. The warranty covers defects in materials and workmanship under normal use conditions. The warranty does not cover damage resulting from misuse, abuse, accident, modification, unsuitable physical or operating environment, improper maintenance, or operation contrary to product instructions. Full warranty terms will be provided at the time of purchase.
The Site and its entire contents, features, and functionality — including but not limited to all text, photographs, graphics, logos, and software — are owned by Shenandoah Shutters or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.
You may view, download, and print pages from the Site for your own personal, non-commercial use, provided that you do not modify the content and that you retain all copyright and other proprietary notices.
THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SHENANDOAH SHUTTERS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SHENANDOAH SHUTTERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SITE.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Richmond, Virginia.
We reserve the right to modify these Terms at any time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.
If you have questions about these Terms of Service, please contact us at:
Shenandoah Shutters