Shenandoah Shutters, L.L.C.

Privacy Policy

Information We Collect

We collect the contact and project details you voluntarily provide through our website, including your name, email address, phone number, zip code, project preferences, message, and SMS consent choices. We also collect limited technical and attribution information needed to operate the site, prevent spam, and understand how visitors reach us.

How We Use Information

We use submitted information to respond to consultation requests, schedule appointments, prepare estimates, provide installation and customer-service updates, maintain lead records, and improve our website. We may use service providers that process information solely to perform these services on our behalf.

Your Privacy Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request or ask a privacy question, use the contact information below. We will respond within a reasonable timeframe and may need to verify your request before acting on it.

Mobile Information and SMS

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Sharing with subcontractors and service providers that support customer service, scheduling, website operations, or message delivery is permitted only as needed to provide those services.

SMS consent is optional and is not a condition of purchase. If you choose to opt in, message frequency varies and message and data rates may apply. Reply STOP to cancel and HELP for assistance. Transactional and promotional SMS choices are collected separately.

Security, Retention, and Choices

We use reasonable safeguards designed to protect information submitted through this website. We retain information only as long as reasonably necessary for the purposes described above, legal requirements, and legitimate business records. You may ask us to update your contact information or stop optional marketing communications by contacting us.

Policy Updates

We may update this policy as our practices or legal requirements change. The current version will be posted on this page with its effective date.

Contact Us

Shenandoah Shutters, L.L.C.
2800 Cofer Rd
Richmond, VA 23224
(804) 355-9300
customerservice@shenandoahshutters.com