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Meet Jodi!

Jackie DuVal, April, 2016


Jodi, who is our customer service manager, has been with us for just under 4 years.  As a valued member of our team, she really takes responsibly in many of the aspects of this company. If you ever get the chance to meet her or work with her, you’ll be impressed with her work ethics, her helpful demeanor, and her love for this company. In the meantime, take a moment to get to know Jodi in some of her own words!

When asked what the biggest lesson she’s learned here would be, Jodi said, “I’ve learned that there are actually companies out there that still take pride in their work! The fact that everything here is handmade, installed by us, etc., shows me that there’s still businesses that know how to do it right. Everything here is done in-house, from start to finish. That’s encouraging to see. “

Jodi says one of the most amazing stories she could tell about her experience here is the time she got to watch an installation.  “I don’t go out in the field much, so when I got to see that, I was pretty impressed. It was a 4 story home, and we were putting in shutters for the whole house. It was so quick and seamless. We often hear from customers who are blown away by how quickly our installers work, and are always so happy with the end result. They really have it down to a science!”  Jodi’s right, it’s a very common compliment we receive from our customers. Our install team, like so many of the other team members, have been here so long, they have the exact formulated routine needed to be quick and efficient. We couldn’t agree more, Jodi!

Additionally, much like her admiration for the installation team, she feels very much the same for all the employees here. “They truly are like family. I know people always say it, but it’s so true, here. They are genuinely great people, and after spending so much time with them, we all tend to learn more about each other ; our stories, our backgrounds and our family. Over time, we all start to become involved in caring about each other’s families, and situations.  In other words, if my kids are sick, they ask about them.” Jodi went on to talk about the team being her motivation on some days. “If there’s ever a day where it’s hard to get up and go to work, I think of my team, and I’m ready to come in.”

Lastly, we asked Jodi, if there was one thing you wish the public knew about us, what would it be? She had a great answer, and we’re so proud to say it’s perfectly true! “The majority of our business comes from either repeat customers, or customer referrals. I think that’s so telling. It really shows how we take such good care of our customers, that they come back.” Again, Jodi’s take on our business is spot on. From start to finish, the whole process of your shutters is done here.  There is no middle man when working with us. From the first call, to the manufacturing, to the installation, we take pride in the fact that we handle the whole process. “And we’ll continue to do so,” Jodi says.  “We’re not going anywhere.”

Be sure to say hi to Jodi, if you get the chance! She’s a valuable part of our team, for sure!


Spread the love

Frank and Robin, Pasadena, MD

“We LOVE, LOVE, LOVE, the shutters! And so does everyone who has seen them! They are absolutely perfect!!! I’m so glad I bought them all at once! The installation was so professional and they were here on time, worked fast and did a wonderful job. This is really a first class company. Th arched window is just beautiful!

- Frank and Robin, Pasadena, MD

Larry & Sewel Reid

“We were so impressed with Marcia! I can’t say enough about our whole experience from Marcia. A great company to do business with. Thank you for the gift!”

- Larry & Sewel Reid

Lori Steinman

“Beautiful Shutters, Beautifully Made. I recently purchased Shenandoah Shutters for a small project to “check them out”. Shenandoah exceeded my expectations. I am so impressed with the quality and especially love the features that are unique to Shenandoah. Bravo to Shenandoah Shutters for their thoughtful designs and impeccable workmanship and to Amy for professionalism and support.”

- Lori Steinman

Candice & Peter A.

5 Star Quality & Installation!

We couldn’t be more happy with the outcome! What a transformation the shutters have made to our home, just perfect!

- Candice & Peter A.

Robert and Jean, Clifton, VA

“After installation, the installers were excellent in providing information on the shutter finish process and appropriate cleaning. This was most helpful and confirmed that these shutters are an excellent product. They are on all windows in my home and are beautiful!!”

- Robert and Jean, Clifton, VA

Donna Plummer

“The members of Shenandoah Shutters are extremely professional. The first contact came in and measured the windows that were to be done. The second contact was with the guys who installed the shutters. In and out and they look wonderful. Can’t be more pleased with these shutters.”

- Donna Plummer

Janet, Lynchburg, VA

“This company is fantastic. From the first contact we had with them (visiting their showroom) to the final installation, they are #1 professionals. After we visited the showroom, the salesperson came to our home, showed us a sample shutter, and made recommendations (and gave different styles) for our windows. After we accepted the contract, she made an appointment to come out and do exact measurements. We love our new shutters, and every element of this contract could not have been better. They even left a jar of VA peanuts!”

- Janet, Lynchburg, VA

Mila & Jimmie Baturin

“Fabulous Salesperson. Staff was efficient, organized and quick. Love the product”

- Mila & Jimmie Baturin

Julie Krajicek

“I am impressed by the level of professionalism by Shenandoah Shutters. From start to finish in all interactions, I was treated well. The product is outstanding quality. They look perfect.”

- Julie Krajicek

Doug and Carol, Chesterfield, VA

“A pleasure to work with – very organized, good communication, expert craftsmanship, done in a timely manner – a job well done!!”

- Doug and Carol, Chesterfield, VA

Jessica, Richmond, VA

“We love hearing from our clients – Here’s a review we received this week……..”My shutters were delivered and installed this morning. From start to finish the installation took about 90 minutes. I am beyond impressed with the high quality craftsmanship and over the moon with how gorgeous they are. I’d also like to note, that everyone from Marcia in sales, Jodi in billing, and the installers, whose names I didn’t catch, are supremely professional. As a Richmonder, I love that the money from my purchase stays in the local economy, too. I will be singing this company’s praises for years to come. Thank you, Shenandoah Shutters!” Jessica – Richmond, VA”

- Jessica, Richmond, VA

Lee & Cheryl Caslavka

“First Class all of the way. Amy, Jody and installation was a wonderful experience. Thank you”

- Lee & Cheryl Caslavka

Business Hours

Monday 8:00 AM – 4:30 PM
Tuesday 8:00 AM – 4:30 PM
Wednesday 8:00 AM – 4:30 PM
Thursday 8:00 AM – 4:30 PM
Friday 8:00 AM – 12:00 PM
Saturday Closed
Sunday Closed