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Meet Amy!

Jackie DuVal
June 13, 2017

Our customers in Northern Virginia, Maryland, and other nearby locations have been working with Amy (one of our two sales reps) for almost a decade. If you’re one of them, you’ll love to hear from her in this interview. If not, take a moment to get to know her!

Amy has been with us for 9 years, starting in 2007. In that time, she’s made new friends in her customers, and continued many relationships with repeat customers. She’s been recommended by customers many times, and has had too many lovely customer comment cards sent in to count. As a well-loved member of our team, we wanted to know her opinion on being part of this group; she fondly answered, “The fact that this is a small company makes us so much closer. The office team is like a family to me. We all help each other out, and I love that.” That feeling, as you can imagine, is mutual around here!

After 9 years in the field, we asked Amy what the biggest lesson she’s learned so far, is. It’s not easy to pick just one, of course, but she answered, “The difference in quality of shutters. I’ve never seen another product that compares to ours! It’s pretty astounding, actually. We have something no one else offers. They’re put together so well. I go back into homes sometimes after 20 years or so, and they still look amazing. Our product is just simply great, and really stands out.” We have to agree with her here, too. There’s a big difference in hand-made, custom shutters, and those that come off of an assembly line.

Lastly, we wanted to know her answer to the most important question; what’s the one thing you wish the general public knew about our company, product, or people? Her answer was very telling. “I wish people knew right away that we don’t use big boxy frames on their windows, and more importantly, that they will get amazing customer service, here. They have a warranty on their purchase; they’ll never have to struggle with customer service, because we always put them first. They will always get help from our people, not a battle.” She’s right; our products are high quality, but if anything does need attention, we’ll take care of it.

Amy, like the rest of our team, is an integral part of Shenandoah’s success. We value her, and the stack of comment cards we’ve received about her show that you do, too.
If you’re interested in Amy coming for a visit (or repeat visit, for that matter), please call us at: 804-355-9300. She’ll provide you with advice, measurements, a price quote, and a smile!

Spread the love

Frank and Robin, Pasadena, MD

“We LOVE, LOVE, LOVE, the shutters! And so does everyone who has seen them! They are absolutely perfect!!! I’m so glad I bought them all at once! The installation was so professional and they were here on time, worked fast and did a wonderful job. This is really a first class company. Th arched window is just beautiful!

- Frank and Robin, Pasadena, MD

Larry & Sewel Reid

“We were so impressed with Marcia! I can’t say enough about our whole experience from Marcia. A great company to do business with. Thank you for the gift!”

- Larry & Sewel Reid

Lori Steinman

“Beautiful Shutters, Beautifully Made. I recently purchased Shenandoah Shutters for a small project to “check them out”. Shenandoah exceeded my expectations. I am so impressed with the quality and especially love the features that are unique to Shenandoah. Bravo to Shenandoah Shutters for their thoughtful designs and impeccable workmanship and to Amy for professionalism and support.”

- Lori Steinman

Candice & Peter A.

5 Star Quality & Installation!

We couldn’t be more happy with the outcome! What a transformation the shutters have made to our home, just perfect!

- Candice & Peter A.

Robert and Jean, Clifton, VA

“After installation, the installers were excellent in providing information on the shutter finish process and appropriate cleaning. This was most helpful and confirmed that these shutters are an excellent product. They are on all windows in my home and are beautiful!!”

- Robert and Jean, Clifton, VA

Donna Plummer

“The members of Shenandoah Shutters are extremely professional. The first contact came in and measured the windows that were to be done. The second contact was with the guys who installed the shutters. In and out and they look wonderful. Can’t be more pleased with these shutters.”

- Donna Plummer

Janet, Lynchburg, VA

“This company is fantastic. From the first contact we had with them (visiting their showroom) to the final installation, they are #1 professionals. After we visited the showroom, the salesperson came to our home, showed us a sample shutter, and made recommendations (and gave different styles) for our windows. After we accepted the contract, she made an appointment to come out and do exact measurements. We love our new shutters, and every element of this contract could not have been better. They even left a jar of VA peanuts!”

- Janet, Lynchburg, VA

Mila & Jimmie Baturin

“Fabulous Salesperson. Staff was efficient, organized and quick. Love the product”

- Mila & Jimmie Baturin

Julie Krajicek

“I am impressed by the level of professionalism by Shenandoah Shutters. From start to finish in all interactions, I was treated well. The product is outstanding quality. They look perfect.”

- Julie Krajicek

Doug and Carol, Chesterfield, VA

“A pleasure to work with – very organized, good communication, expert craftsmanship, done in a timely manner – a job well done!!”

- Doug and Carol, Chesterfield, VA

Jessica, Richmond, VA

“We love hearing from our clients – Here’s a review we received this week……..”My shutters were delivered and installed this morning. From start to finish the installation took about 90 minutes. I am beyond impressed with the high quality craftsmanship and over the moon with how gorgeous they are. I’d also like to note, that everyone from Marcia in sales, Jodi in billing, and the installers, whose names I didn’t catch, are supremely professional. As a Richmonder, I love that the money from my purchase stays in the local economy, too. I will be singing this company’s praises for years to come. Thank you, Shenandoah Shutters!” Jessica – Richmond, VA”

- Jessica, Richmond, VA

Lee & Cheryl Caslavka

“First Class all of the way. Amy, Jody and installation was a wonderful experience. Thank you”

- Lee & Cheryl Caslavka

Business Hours

Monday 8:00 AM – 4:30 PM
Tuesday 8:00 AM – 4:30 PM
Wednesday 8:00 AM – 4:30 PM
Thursday 8:00 AM – 4:30 PM
Friday 8:00 AM – 12:00 PM
Saturday Closed
Sunday Closed